Workflow Orchestration

Enterprise B2B eCommerce requires the ability to build routing capabilities for orders, inventory, events and more in order to align with business practices and ensure data flows through the organisation as required.

UC Enterprise’s powerful Workflow Orchestration puts the power or workflow management in your hands, to be able to create complex routes and workflows to suit the needs of your business.

Need more powerful workflow rules? consider UC PIM, Channel & OMS, our powerful, dedicated unified commerce layer.

Comprehensive Workflow Engine

Comprehensive workflow engine to orchestrate any data transfer across the application

Automate data transfers efficiently

Boost operational efficiency significantly

Maintain consistent data flow across systems

Integrate with various data sources seamlessly

Event-Based Automation

Ability to hook platform Events with conditions and Actions to create almost unlimited combinations of automations to cover almost every use case for commerce management

Customizable event-driven automation processes.

Improve system responsiveness greatly. 

Simplify complex workflows effortlessly. 

Address diverse management scenarios effectively.

Integrated Order Orchestration

Integrated order orchestration based on complex rule-based workflow

Efficient rule-based order handling.

Increase fulfillment accuracy considerably.

Streamline order processing seamlessly.

Manage complex order scenarios effectively.

Extensible Events and Tasks

Ability to add new events or tasks as part of implementation and extension

Expand workflow capabilities as needed. 

Simplify integration of new tasks.

Customize workflows to specific requirements.

Adapt platform flexibly for new needs.

Email and Notification Integration

Integration with email and notification engines including on-platform functions

Seamless email and notification setup.

Improve customer engagement significantly.

Automate communication workflows efficiently.

Ensure timely updates and alerts.

Comprehensive API Support

Logging and auditing of all workflow triggers and failures

Track workflow activities thoroughly.

Ensure compliance with regulations. 

Comprehensive logging and auditing features. 

Troubleshoot issues efficiently with logs.