Last Updated: March 1, 2025
Ultra Serve Internet Pty Ltd (trading as Ultra Commerce) and its related entities (“we,” “us,” or “our”) respect your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, store, and share personal information in accordance with global data protection laws, including (but not limited to) the EU General Data Protection Regulation (“GDPR”), the UK GDPR, the California Consumer Privacy Act (“CCPA”) as amended by the California Privacy Rights Act (“CPRA”), the Australian Privacy Act 1988 (Cth) (“Privacy Act”) and other applicable privacy regulations in effect or anticipated by 2025.
By using our website at https://ultracommerce.co and the Services available through it (collectively, the “Services”), you agree to the practices described in this policy. If you do not agree with our policies and practices, your choice is not to use our Services.
1. Scope of this Privacy Policy
This Privacy Policy applies to all information we collect:
Through our website, https://ultracommerce.co.
In email, text, and other electronic messages between you and Ultra Commerce.
When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this Privacy Policy.
It does not apply to information collected by:
Any third party, including through any application or content that may link to or be accessible from our Services;
Offline or through other means not covered in this policy.
2. Information We Collect
We collect Personal Data and Usage Data in order to provide you with our Services:
Personal Data (may vary based on your interactions with us):
Identifiers (e.g., name, email address, mailing address, phone number).
Professional or employment information (e.g., job title, company name, and work contact details).
Financial data (if you engage in transactions with us, such as credit card details, billing addresses; stored in accordance with payment industry standards).
Account credentials (e.g., username and password), if you create an account.
Usage Data:
Technical information about your device, such as IP address, browser type, device type, and operating system.
Browsing behavior, including pages viewed, links clicked, and the date/time of your visits.
Cookies and similar technologies that collect information about your online behavior.
We may obtain information from third parties (e.g., analytics providers, advertising networks) where you have provided permission for them to share your information or if it is publicly accessible.
3. Legal Basis for Processing (EEA/UK Visitors)
Where the GDPR or UK GDPR applies, we rely on the following lawful bases for processing your personal data:
Consent: Where you have clearly expressed your consent (e.g., for receiving marketing communications).
Contractual Necessity: Where processing is necessary for the performance of a contract to which you are a party or to take steps at your request prior to entering into a contract.
Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these interests are not overridden by your rights or interests.
Legal Obligation: Where we must comply with a legal or regulatory obligation.
4. How We Use Your Information
We use the information we collect for a variety of business purposes, including:
To Provide Our Services:
Operate and maintain our website and Services.
Process your requests, transactions, and payments.
Provide customer support and respond to inquiries.
To Improve and Personalize Your Experience:
Analyze usage trends and perform market research to enhance our Services.
Customize content and advertising to better suit your preferences (if allowed under relevant laws).
To Communicate with You:
Send service-related announcements, updates, and administrative messages.
Provide promotional messages or newsletters, if you have opted in (and as permitted by law).
To Maintain Security and Prevent Fraud:
Protect our website and Services from unauthorized access, misuse, or unlawful acts.
Enforce our terms and agreements, and comply with legal requirements.
To Comply with Legal Obligations:
Cooperate with legitimate governmental, regulatory, or law enforcement requests.
5. Cookies and Similar Technologies
We and our service providers use cookies, web beacons, pixel tags, and other tracking technologies (collectively, “cookies”) to collect and store information about your usage of our Services. We use cookies to:
Recognize you when you return to our website.
Remember your preferences and settings.
Measure the effectiveness of our advertising and provide relevant ads.
Compile aggregated data to analyze site traffic and interaction.
You can control cookies through your browser settings. However, disabling cookies may limit certain features and functionality of our Services. For more information, please see our Cookie Policy or contact us using the details provided below.
6. Sharing and Disclosure of Information
We do not sell your personal data to third parties for monetary consideration. We may, however, share information with:
Service Providers and Business Partners
Third parties who help us operate, support, and maintain our Services (e.g., payment processors, hosting services, analytics providers, CRM platforms).
These third parties are contractually required to safeguard your data and only use it for the services we request.
Affiliates and Subsidiaries
Within the Ultra Commerce corporate family, to support our business operations in line with this Privacy Policy.
Business Transfers
In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, personal data may be transferred as part of that transaction.
Legal and Regulatory Compliance
If required to do so by law or in response to a valid request by a governmental authority, including to meet national security or law enforcement requirements.
To protect our rights, users, systems, and Services.
Other Purposes with Your Consent
Where you explicitly consent to the sharing of your personal data for a specific purpose not covered above.
Note: If our sharing of data qualifies as a “sale” or “sharing” under certain state laws (such as the CCPA/CPRA in California), we will honor your rights to opt out to the extent required by law.
7. International Data Transfers
Ultra Commerce is based in Sydney, Australia, and your personal data may be transferred and stored outside your jurisdiction, including in countries with different or less stringent data protection laws. When we transfer your personal data internationally, we take steps to ensure adequate safeguards are in place (such as standard contractual clauses or other lawful transfer mechanisms) to protect your privacy in accordance with relevant regulations (e.g., GDPR, UK GDPR, Privacy Act).
8. Data Retention
We retain personal data only as long as it is needed for the purposes outlined in this Privacy Policy, or as required or permitted by applicable laws (including for tax, accounting, or legal compliance). When we no longer need your personal data, we will securely delete or anonymize it.
9. Your Rights and Choices
Depending on your location and the applicable laws, you may have some or all of the following rights regarding your personal data:
Access: Request information about our processing of your personal data and access to the data itself.
Rectification: Request correction of inaccurate or incomplete personal data.
Erasure (“Right to be Forgotten”): Under certain circumstances, request the deletion of your personal data.
Restriction of Processing: Ask us to limit the processing of your personal data in certain situations.
Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format, and request the transfer of that data to another controller.
Objection: Object to the processing of your personal data on grounds relating to your particular situation, including when data is processed for direct marketing purposes.
Withdraw Consent: Where we rely on consent, you can withdraw it at any time without affecting the lawfulness of processing before withdrawal.
Opt Out of “Sale” or “Sharing” (CCPA/CPRA): If applicable, request that we do not sell or share your personal data.
To exercise any of these rights or to inquire about them, please contact us using the details provided in Contact Information. We may request specific information from you to confirm your identity and process your request.
10. Children’s Privacy
Our Services are not directed to children under 16 (or the age defined by your local law), and we do not knowingly collect personal data from them without appropriate parental or guardian consent. If you believe we have collected such information, please Contact Us, and we will promptly delete it.
11. Security
We maintain appropriate technical and organizational measures to protect your personal data from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of data transmission or storage is completely secure. If you have reason to believe your interaction with us is no longer secure, please notify us immediately.
12. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Ultra Serve Internet Pty Ltd Sydney NSW
Hub Australia
Level 11 10 Carrington Street
Sydney
NSW 2000
Australia
If you are in the EU or UK and have unresolved privacy or data use concerns, you may also have the right to lodge a complaint with the relevant supervisory authority in your country of residence.
13. Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we do, we will revise the “Last Updated” date at the top of this page and, if changes are material, we will provide notice through our Services or by other means (e.g., email). Your continued use of our website or Services after we make changes is deemed to be acceptance of those changes.
Last Updated: March 1, 2025
Ultra Serve Internet Pty Ltd (trading as Ultra Commerce) and its related entities (“we,” “us,” or “our”) respect your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, store, and share personal information in accordance with global data protection laws, including (but not limited to) the EU General Data Protection Regulation (“GDPR”), the UK GDPR, the California Consumer Privacy Act (“CCPA”) as amended by the California Privacy Rights Act (“CPRA”), the Australian Privacy Act 1988 (Cth) (“Privacy Act”) and other applicable privacy regulations in effect or anticipated by 2025.
By using our website at https://ultracommerce.co and the Services available through it (collectively, the “Services”), you agree to the practices described in this policy. If you do not agree with our policies and practices, your choice is not to use our Services.
1. Scope of this Privacy Policy
This Privacy Policy applies to all information we collect:
Through our website, https://ultracommerce.co.
In email, text, and other electronic messages between you and Ultra Commerce.
When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this Privacy Policy.
It does not apply to information collected by:
Any third party, including through any application or content that may link to or be accessible from our Services;
Offline or through other means not covered in this policy.
2. Information We Collect
We collect Personal Data and Usage Data in order to provide you with our Services:
Personal Data (may vary based on your interactions with us):
Identifiers (e.g., name, email address, mailing address, phone number).
Professional or employment information (e.g., job title, company name, and work contact details).
Financial data (if you engage in transactions with us, such as credit card details, billing addresses; stored in accordance with payment industry standards).
Account credentials (e.g., username and password), if you create an account.
Usage Data:
Technical information about your device, such as IP address, browser type, device type, and operating system.
Browsing behavior, including pages viewed, links clicked, and the date/time of your visits.
Cookies and similar technologies that collect information about your online behavior.
We may obtain information from third parties (e.g., analytics providers, advertising networks) where you have provided permission for them to share your information or if it is publicly accessible.
3. Legal Basis for Processing (EEA/UK Visitors)
Where the GDPR or UK GDPR applies, we rely on the following lawful bases for processing your personal data:
Consent: Where you have clearly expressed your consent (e.g., for receiving marketing communications).
Contractual Necessity: Where processing is necessary for the performance of a contract to which you are a party or to take steps at your request prior to entering into a contract.
Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these interests are not overridden by your rights or interests.
Legal Obligation: Where we must comply with a legal or regulatory obligation.
4. How We Use Your Information
We use the information we collect for a variety of business purposes, including:
To Provide Our Services:
Operate and maintain our website and Services.
Process your requests, transactions, and payments.
Provide customer support and respond to inquiries.
To Improve and Personalize Your Experience:
Analyze usage trends and perform market research to enhance our Services.
Customize content and advertising to better suit your preferences (if allowed under relevant laws).
To Communicate with You:
Send service-related announcements, updates, and administrative messages.
Provide promotional messages or newsletters, if you have opted in (and as permitted by law).
To Maintain Security and Prevent Fraud:
Protect our website and Services from unauthorized access, misuse, or unlawful acts.
Enforce our terms and agreements, and comply with legal requirements.
To Comply with Legal Obligations:
Cooperate with legitimate governmental, regulatory, or law enforcement requests.
5. Cookies and Similar Technologies
We and our service providers use cookies, web beacons, pixel tags, and other tracking technologies (collectively, “cookies”) to collect and store information about your usage of our Services. We use cookies to:
Recognize you when you return to our website.
Remember your preferences and settings.
Measure the effectiveness of our advertising and provide relevant ads.
Compile aggregated data to analyze site traffic and interaction.
You can control cookies through your browser settings. However, disabling cookies may limit certain features and functionality of our Services. For more information, please see our Cookie Policy or contact us using the details provided below.
6. Sharing and Disclosure of Information
We do not sell your personal data to third parties for monetary consideration. We may, however, share information with:
Service Providers and Business Partners
Third parties who help us operate, support, and maintain our Services (e.g., payment processors, hosting services, analytics providers, CRM platforms).
These third parties are contractually required to safeguard your data and only use it for the services we request.
Affiliates and Subsidiaries
Within the Ultra Commerce corporate family, to support our business operations in line with this Privacy Policy.
Business Transfers
In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, personal data may be transferred as part of that transaction.
Legal and Regulatory Compliance
If required to do so by law or in response to a valid request by a governmental authority, including to meet national security or law enforcement requirements.
To protect our rights, users, systems, and Services.
Other Purposes with Your Consent
Where you explicitly consent to the sharing of your personal data for a specific purpose not covered above.
Note: If our sharing of data qualifies as a “sale” or “sharing” under certain state laws (such as the CCPA/CPRA in California), we will honor your rights to opt out to the extent required by law.
7. International Data Transfers
Ultra Commerce is based in Sydney, Australia, and your personal data may be transferred and stored outside your jurisdiction, including in countries with different or less stringent data protection laws. When we transfer your personal data internationally, we take steps to ensure adequate safeguards are in place (such as standard contractual clauses or other lawful transfer mechanisms) to protect your privacy in accordance with relevant regulations (e.g., GDPR, UK GDPR, Privacy Act).
8. Data Retention
We retain personal data only as long as it is needed for the purposes outlined in this Privacy Policy, or as required or permitted by applicable laws (including for tax, accounting, or legal compliance). When we no longer need your personal data, we will securely delete or anonymize it.
9. Your Rights and Choices
Depending on your location and the applicable laws, you may have some or all of the following rights regarding your personal data:
Access: Request information about our processing of your personal data and access to the data itself.
Rectification: Request correction of inaccurate or incomplete personal data.
Erasure (“Right to be Forgotten”): Under certain circumstances, request the deletion of your personal data.
Restriction of Processing: Ask us to limit the processing of your personal data in certain situations.
Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format, and request the transfer of that data to another controller.
Objection: Object to the processing of your personal data on grounds relating to your particular situation, including when data is processed for direct marketing purposes.
Withdraw Consent: Where we rely on consent, you can withdraw it at any time without affecting the lawfulness of processing before withdrawal.
Opt Out of “Sale” or “Sharing” (CCPA/CPRA): If applicable, request that we do not sell or share your personal data.
To exercise any of these rights or to inquire about them, please contact us using the details provided in Contact Information. We may request specific information from you to confirm your identity and process your request.
10. Children’s Privacy
Our Services are not directed to children under 16 (or the age defined by your local law), and we do not knowingly collect personal data from them without appropriate parental or guardian consent. If you believe we have collected such information, please Contact Us, and we will promptly delete it.
11. Security
We maintain appropriate technical and organizational measures to protect your personal data from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of data transmission or storage is completely secure. If you have reason to believe your interaction with us is no longer secure, please notify us immediately.
12. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Ultra Serve Internet Pty Ltd Sydney NSW
Hub Australia
Level 11 10 Carrington Street
Sydney
NSW 2000
Australia
If you are in the EU or UK and have unresolved privacy or data use concerns, you may also have the right to lodge a complaint with the relevant supervisory authority in your country of residence.
13. Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we do, we will revise the “Last Updated” date at the top of this page and, if changes are material, we will provide notice through our Services or by other means (e.g., email). Your continued use of our website or Services after we make changes is deemed to be acceptance of those changes.