Congratulations to Ellen Sheppard for being named the CEO Award winner for Q4 2022.
As Vesta Onboarding Manager, Ellen is responsible for working with new clients to plan their launch on the platform. A key component of her role is to ask the right questions and quickly understand a customer’s business and their challenges. The onboarding process requires working directly with customer teams to answer these questions, provide training and explain the features and best practices of the Vesta service.
Ultra Commerce CEO Matt Hyland explains “Ellen has an exceptional commitment to go above and beyond for our internal team and customers. She exemplifies our drive to provide expertise and support that our customers need to solve their challenges as quickly as possible and grow their businesses.”
Ellen is fully invested in the success of all the businesses as they launch and optimize their storefronts using Vesta. She has expertise in the platform and understands how to ask the right questions of customers and create the best implementation path to get each one up and running.
Our Director of Vesta Operations, Claudia Mansell, points out “If you need something done AND a photo of a cute dog, Ellen is your person! She is an incredible team player and data onboarding manager helping stakeholders succeed time and time again both internally and externally. Her experience with supplier product data and love for helping people makes her an excellent addition to our team and we are beyond lucky to have her and her bubbly personality.”
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