Industries
Markets
Services
About
With four decades of experience, Impro Fluidtek has led the charge in hydraulics manufacturing worldwide, revolutionizing how industries power their operations. Discover how Impro Fluidtek simplified custom-order processing and reduced manual workflows.
Introduction
Innovation, customization, efficiency and a commitment to solving complex challenges for their clients is at the heart of their business.
But this time, they came to Ultra Commerce with a complex challenge of their own…
The problem
How can we transform our existing systems and turn complexity into opportunity?
Impro Fluidtek was growing. Fast. But rapid growth brought unexpected complexities that threatened to slow their pace, and hinder their potential.
If we could streamline their operations and transform their existing systems, they could unlock new levels of efficiency and engagement, ease the workload on sales support staff and deliver even greater value to their customers and distributors.
The goal? Improve order processing, reduce manual workflows and create a seamless digital order experience – especially for custom specifications.
The solution
Our solution: Building a smarter, faster future
We dove in head-first, reimagining, designing and delivering a solution that didn’t just meet their needs – but transformed how they do business.
A digital platform became the centre piece, featuring a user-friendly website for browsing products, an integrated customer portal for custom orders, and a bulk order form to simplify complex purchasing using model numbers and specifications. Plus tools for customer service and sales staff to engage more efficiently with distributors and customers.
With quote management workflows and tools streamlined across sales, manufacturing, and delivery, the Impro Fluidtek team could operate smarter and faster – with a sharper focus on driving innovation and value for their customers.
The outcome
Streamlined for Success: Simplified workflows mean orders flow faster and more efficiently. No bottlenecks.
Next-level engagement: Higher satisfaction levels from customers and distributors.
Scaling Without Limits: Advanced capabilities to handle high volumes and intricate configurations with ease.
Happier teams: Smarter workflows that free up time and focus for teams.
Operational Agility Unlocked: Flexible systems allow the team to act quickly and confidently, no matter the demands.
“Ultra Commerce has transformed our order processing and customer engagement. The new digital platform is intuitive and efficient, allowing us to better serve our global clients. Their innovative approach and technology have set a new standard for our industry.”
Conclusion
Going Beyond with Ultra Commerce
By reimagining Impro Fluidtek’s digital platform, we empowered their team to go beyond what they thought possible, setting new standards for efficiency and agility in the hydraulics industry and future-proofing their business.
