Create and manage specific lists of addresses for shipping, tax, or other purposes by country, state, city, or postal code. Zones may be a specific zip code or as large as a group of countries.

Supports customer service representatives in placing orders on behalf of customers, enhancing customer support capabilities.

Sends automated notifications to customers and staff regarding order statuses, keeping all parties informed.

Support for product presales, backorders, and return order and restock handling ensures that the storefront delivers an elevated customer experience for the complete order lifecycle.

Enables the processing of multiple orders simultaneously, increasing efficiency in fulfillment operations.

Manual or dynamic currency conversion rate available. Each site and sales channel has separate assigned currency options to allow for maximum flexibility.

Integrate with third-party fulfillment providers and support dropshipping models to expand product offerings without holding inventory.

Adjust tax rates dynamically to reflect changes in tax laws or rates across different regions.

Organize and manage event products, including locations and sub-locations where your events will be held, and registration capacities for any location or given event.

Manage event registrations with wait-list potential registrants, create attendance dependencies, even provide credits for attendance.

Facilitates the exchange of products within orders, allowing customers to swap items seamlessly.

Manage inventory levels by holding back certain quantities to ensure availability for specific channels or customers.

Make necessary adjustments to inventory records to account for discrepancies, damages, or other factors affecting stock levels.

Monitor inventory that is in transit between locations to maintain accurate stock records and inform replenishment decisions.

Manage the complete lifecycle of inventory from procurement to sale, ensuring optimal stock levels and turnover.

Manage and store addresses for different locations to facilitate operations and logistics.

Set up and customize location-specific settings to align with business requirements.

Organize and manage various locations where your events or business operations will be held, including registration capacities and sub-locations.

Organize locations hierarchically to reflect the physical or logical structure of your business operations.

Manage multiple sites associated with different locations to ensure seamless operations.

Maintain and update tax rates within the system to ensure accurate tax calculations across all transactions.

Define custom order workflows from any channel for all channels that are integrated seamlessly with your back-office and other business systems.

Support transactions in multiple currencies on multiple sales channels.

Allows orders to be shipped to multiple addresses, catering to customers with diverse delivery needs.

Supports multiple fulfillment methods, including in-house, drop shipping, and third-party logistics.

Accommodates various fulfillment types, such as standard shipping, expedited shipping, and in-store pickup.

Supports the management of multiple storefronts from a single platform, streamlining operations across various brands or regions.

Support for managing inventory across multiple locations, providing real-time visibility into stock levels at each site.

Implements approval processes for orders, adding a layer of control for high-value or sensitive transactions.

Allows for the cancellation of orders, with appropriate notifications and updates to inventory and financial records.

Oversees the management of order deliveries, ensuring timely and accurate delivery to customers.

Enables duplication of existing orders, simplifying the process of reordering or creating similar orders.

Allows for the exportation of order data for reporting, analysis, or integration with other systems.

Facilitates the importation of orders from external sources, aiding in data migration and integration.

Provides a comprehensive interface to view and search through all orders, facilitating efficient order management.

Manages the end-to-end process of order fulfillment, from receipt to delivery, ensuring customer satisfaction.

Provides tools to schedule future orders and view order history, aiding in planning and analysis.

Tracks the source and origin of orders, providing insights into customer behavior and marketing effectiveness.

Manages the lifecycle of an order through various statuses, ensuring transparency and efficiency in order processing.

Ensures synchronization of orders across different systems and platforms, maintaining consistency and accuracy.

Allows the creation of order templates for recurring orders, simplifying the process for repeat purchases.

Offers tools to manage the picking, packing, and shipping processes, streamlining fulfillment operations.

Implement an approval workflow for quotes to ensure compliance with pricing strategies and discount policies.

Facilitate clear communication with customers regarding quotes, including terms, pricing, and validity.

Manage and track quotes provided to customers, ensuring timely follow-ups and conversions.

Seamlessly convert approved quotes into orders to streamline the sales process.

Monitor the status and history of quotes to analyze conversion rates and sales performance.

Conduct real-time physical inventory counts to verify stock levels and identify discrepancies promptly.

Enables the setup of recurring delivery schedules, supporting subscription models and regular deliveries.

Handles the processing of refunds for orders, integrating with financial systems to ensure accuracy.

Manages the process of replacing items in orders, ensuring customer satisfaction and operational efficiency.

Handles the creation and processing of return requests, streamlining the returns process for customers and staff.

Oversees the management of return orders, ensuring accurate tracking and processing.

Defines roles and permissions for users, ensuring appropriate access controls within the order management system.

Empower sales teams to create and manage quotes tailored to customer needs and pricing agreements.

Create any number of address zone options to configure fulfillment and shipping methods available based on the shipping address of any fulfillment.

Calculate taxes accurately based on the customer’s location to ensure compliance with regional tax laws.

Manage tax-exempt statuses for eligible customers or products to ensure accurate billing.

Apply special taxation rules and calculations based on the application of a billing or shipping address against an address zone.

Track inventory transactions in real-time to maintain accurate stock levels and support financial reporting.

Allows administrators to impersonate users to assist with order placement or troubleshooting.

Manage vendor relationships and inventory procurement processes to ensure timely stock replenishment.

Handle purchase orders and returns with vendors efficiently to maintain healthy inventory levels.