Integrated B2B Functionality
Custom Catalogs and Pricing
Offer personalized pricing and catalogs for each customer or customer group, accessible through unique logins. This level of customization allows you to offer specific deals and products to different clients, significantly enhancing their shopping experience. By managing individual customer experiences, you can build stronger relationships and better meet the diverse needs of your B2B clients.·
Personalized Pricing: Offer customized pricing for each customer or customer group, ensuring they receive deals tailored to their needs.
Unique Logins: Provide customers with unique logins to access their tailored pricing and catalogs, streamlining their purchasing process.
Custom Catalogs: Create unique product catalogs for different clients, providing them with a personalized shopping experience.
Enhanced Customer Relationships: Strengthen relationships by meeting the specific needs of each client, improving satisfaction and loyalty.
Customer Groups
Create unlimited customer groups and assign buyers to specific groups to craft a truly personalized buying experience. This flexibility allows you to tailor product offerings, pricing, and promotions for each group, ensuring that every customer receives relevant and targeted products and pricing. By segmenting your customer base, you can better address their unique needs, enhance satisfaction, and foster long-term loyalty.
Unlimited Customization: Create unlimited customer groups and assign buyers to specific groups, allowing for tailored product offerings, pricing, and promotions.
Enhanced Customer Satisfaction: Address the unique needs of different customer segments, enhancing satisfaction and fostering long-term loyalty by providing targeted and relevant offerings.
Personalized Experience: Craft a truly personalized buying experience by targeting each customer group with relevant products and pricing, ensuring that every interaction feels unique and customized.
Strategic Segmentation: Utilize customer segmentation to better understand and address the specific requirements of your customer base, driving improved engagement and retention.
Request for Quote (Coming Soon)
The Request for Quote (RFQ) feature allows customers to request personalized pricing based on quantity and specific reasons, helping merchants capture sales they might have missed. This advanced system includes a unique “Quote Cart” for managing quote requests separately from the traditional checkout process.
Customizable Quote Requests: Customers can specify their requested price, quantity, and add comments, with the option for merchants to add additional fields.
Flexible Status Updates: Quotes can be accepted, rejected, countered, deleted, or completed, with notifications and actions clearly communicated to both parties.
Efficient Quote Management: Quotes are managed in a dedicated area within the control panel, providing clear oversight and streamlined processing.
Organizational Buying (Coming Soon)
Address the needs of complex, hierarchical corporate buying structures with SMB Commerce Solutions by allowing companies to define and manage their own organizational frameworks. Add authorized users and establish customized purchasing rules, accommodating any number of teams, departments, offices, and branches. This capability ensures seamless management and control over the procurement process, enhancing efficiency and compliance across the entire organization.
Define Organizational Frameworks: Manage complex corporate structures with ease. Map out the hierarchy and relationships within your business, ensuring that your eCommerce operations align perfectly with your organizational structure.
Establish Purchasing Rules: Customize purchasing rules to suit different teams and departments. Set specific approval workflows, budget limits, and spending thresholds that align with your organizational policies.
Add Authorized Users: Grant access to multiple users within the organization. Assign specific roles and permissions, ensuring that each user has the appropriate level of access and control.
Enhance Efficiency and Compliance: Streamline procurement processes for better control and adherence to policies. Automate routine tasks, track orders, and monitor spending, ensuring that all procurement activities adhere to established guidelines.