Supports Themes or Full Customisation

UC Marketplace Marketplace comes out of the box with a suite of 20 themes. You can start off by selecting a base theme and then customising it to suite your marketplace needs, or request UC Marketplace’s design to to develop a completely custom look and feel based on your marketplace UX requirements.

Beautiful, responsive design with custom UI adaptations for mobile and tablet experiences

Fine-grained customisations to create a bespoke, branded marketplace for your business

Custom UI design by UC Marketplace developed through months of customer usability studies and testing

Support for accessibility up to WCAG Level 2 AA

Versatile and extensible to suit your specific marketplace needs

Designed for conversion

We’ve designed UC Marketplace Marketplace to be optimised to drive conversions on your marketplace. Whether your goal is to drive product sales, appointment bookings, event ticket sale, enquiries or requests for quote, UC Marketplace Marketplace offers simple direct pathways for customers to find and purchase what they’re looking for.

Simple search, find, compare, buy and checkout process

View and compare products from multiple vendors

One-page checkout

Vendors stores combined product sales and service booking in a single store view

Usability tested process for service search and booking

Services booking

The Service Booking Module front-end includes the following components

• Service search module on the homepage
• Service search and filter listing view with Map search and Proximity search for desktop and mobile
• Filterable attributes for services
• Service booking modal
• New customer registration with mobile phone verification
• Service provider pages
• Service vendor pages
• Integration with the Customer Dashboard to enable customers to view, change and cancel their bookings

Customers can search for service bookings or appointments by Service Type and Appointment type in a specific location

Filter, sort and make bookings with ease

One page, customisable appointment booking with mobile verification

Location services support enables customers to find service providers closest to them

Customers can view, cancel or change booking times from their dashboard

Ratings and reviews

One of the most critical aspects of a marketplace and the driver of increased network effects and trust – Ratings and Reviews is a core module of UC Marketplace Marketplace and offers the following capabilities:

Customers can rate products

Customers can rate services after they have attended the appointment or acknowledged delivery of the service

Service provider ratings are calculated independently from service rating

Customers can view their ratings and reviews in their dashboard

All ratings and reviews are modified by Marketplace owners before appearing on the marketplace front-end

Customer dashboard

Customers have access to a beautifully designed dashboard where they can access every aspect of their interaction with the marketplace. The Customer Dashboard is fully responsive and can be extended with add-on modules.

Manage profile and account details

View, manage and track orders and returns

View and manage all recurring purchase profiles, and view orders placed via a recurring purchase profile

Manage services and appointments made on the marketplaces

Communicate with vendors about orders

Events RSVP

The Events RSVP module offers the following front-end functionality:

• Event listing module for the homepage
• Event search
• Event details page incorporating RSVP, event details, organiser information and related events

Browse events by event type, name or location

RSVP to an event with/ without including guests

View and manage events to which customers have RSVP’d

View event details, organiser information, location and event gallery

Add event RSVP to their Outlook, GMAIL or iCal calendars

Split Cart by Vendor

Customers can purchase from multiple vendors in a single checkout. The products are added to the cart and split by each Vendor’s location.

This enables UC Marketplace to support complex marketplace fulfilment capabilities including consignment grouping per Vendor warehouse location, the ability to orchestrate orders based on availability of stock, proximity of location to customer and warehouse priority.

The customer is presented with a clear view that indicates from whom they’re purchasing. Shipping is also calculated per grouped consignment (per Vendor by Location or Warehouse).

Display items in the cart grouped by Vendor and Location

Enables order orchestration by availability, proximity and priority

Calculates Shipping based on grouped consignments per Location